I'm interested in using Lightning art on a website, in a project, or on a Lightning or NCSOFT fansite. What is your policy regarding copyrights and trademarks? May I use Lightning or NCSOFT content, such as images, text, sounds, or video?
Yes, you may use our content--that is images, text, video and audio files--within the following parameters:
You may not use our content on sites that contain or link to sites containing:
May I use your art or images for items, such as clothing, toys, or other game-related goods?
Our art assets--be they concept art, in-game screenshots, verbal content, or renders--are all copyrighted materials. Their use is strictly prohibited unless approved in advance and in writing by NCSOFT. Specific questions concerning the appropriate use of our content should be directed to firstname.lastname@example.org.
Are there any legal notices and disclaimers that I need to have on my site when talking about your products?
Yes. You must include all copyright, trademark and other notices as appropriate. The following are the appropriate trademark designations:
© 2018 NCSOFT Corporation. All rights reserved. NCSOFT, the interlocking NC logo, Lightning, and all associated logos and designs are trademarks or registered trademarks of NCSOFT Corporation. All other trademarks are the property of their respective owners.
Is there a preferred way to create my site's logo or masthead?
In order to avoid confusion between guild or alliance sites, fansites, and official NCSOFT sites, we request that you include some manner of designation within your masthead that indicates the site's status as a guild site, alliance site, or fansite. The site may be labeled as a "news site," "fansite," "guild site," "alliance site," "unofficial site," "community site," or using another designation that has been approved by our Community Team. In addition, the Internet browser title bar should reflect the proper site designation in order to prevent confusion between official and unofficial sites.
Are there restrictions on what I name my site or what domain I purchase for my site?
NCSOFT would prefer that unofficial sites do not closely mimic the names of our proprietary domains. Sites with names that closely mirror our own site names can cause confusion for our customers and may cause some to assume that the domain is officially sanctioned or professionally associated with NCSOFT. You're welcome to discuss potential domain names with the appropriate Community Team email@example.com.
Can I put Lightning or NCSOFT downloads on my website?
Yes, you may do so within the guidelines outlined above. We allow the non-commercial mirroring of our downloadable content, such as images, videos, demos, etc., provided that the content is not altered in any way. This permission may be rescinded at any time at the discretion of NCSOFT. Such permission does not extend to any game clients or software, of course.
Can I translate your site into another language if there is no official site in that language?
It's essential that we maintain control over content integrity and accuracy, and for that reason we have localized our websites in many languages. In the interests of quality control, unofficial translations of our websites are not permitted.
Can I make add-ons for NCSOFT games?
Can I sell a CD or any other distribution media containing content from NCSOFT?
Can I resell, give away, or trade my Lightning or NCSOFT account? Can I sell items on my account for real-world money or trade them for items in another game?
No. For further information, please see the Lightning User Agreement.
Can I write a story, book, poem, musical composition, etc., based on your game?
We appreciate the creative processes and the passion of our fans, but it's essential that we maintain commercial control over our product. Therefore, commercial productions are all sourced from NCSOFT.
However, as long as such usage follows the parameters listed above, we do permit the use of our game world and our characters in literary or musical pieces intended for personal use only, such as those posted on or released through a non-profit website. We do not permit the unauthorized use of our game world, our characters, or any other elements of our game in any form that involves profit or commercial benefit, such as novels, short stories, articles, unauthorized contest or competition entries, screenplays, action figures, theatrical productions, or other adaptations of our game.
I have an idea for a commercial venture (play, movie, action figure, etc) involving the Lightning world. Shall I send it to you?
Unfortunately, NCSOFT cannot accept unsolicited ideas or submissions. As a result, we will not be able to review or consider submissions of this kind. We will not view e-mailed submissions and must return mailed submissions unopened.
Can I create and/or distribute hack and cheats for your games?
No. NCSOFT is 100% against hacks and cheats. Their use, attempted use, or distribution will result in the closure of any individual game accounts that are associated with the hacks or cheats.
Where can I send suggestions for in-game content?
We are grateful for the enthusiasm of our fans, and appreciate the efforts and creativity that they use to develop concepts intended to assist with or expand upon our current and future titles. Suggestions about Lightning are welcome on the suggestion forums for Lightning Forum under General Discussion. However, we cannot accept or review any unsolicited ideas or suggestions that are sent to us outside of the Official Forums, so please direct your suggestions and ideas to the General Discussion sections.
I am testing Lightning. Can I post or otherwise share images or information related to testing Lightning?
All in-game images, content and information are the property of NCSOFT, and during the testing process, all test-related images, content and information will be released or authorized for release exclusively by NCSOFT. Any tester who releases test-related Lightning content, information or images without our prior written permission will be considered in breach of his or her Non-Disclosure Agreement, and will be subject to removal from the test and possible legal action